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Moto X (4th Generation) with Alexa Hands-Free – 32 GB - Unlocked – Super Black - Prime Exclusive

4.1 4.1 out of 5 stars 1,544 ratings

$399.99
FREE Returns
In Stock
Prime Exclusive
32 GB
Super Black
Brand Motorola
Model Name Moto X4
Wireless Carrier AT&T
Operating System android
Cellular Technology 3G
Memory Storage Capacity 32 GB
Connectivity Technology Wi-Fi
Color Super Black
Screen Size 5.2 Inches
Wireless network technology LTE

About this item

  • Pre-installed selection of Amazon apps, including the Amazon Widget, provide Prime members with easy access to daily deals, Prime movies and TV shows, Prime Music, Amazon Photos storage, and more with a single sign-on experience
  • Amazon Alexa hands-free: Simply by saying “Alexa” you can play music, hear the news or check the weather wherever you are. Just ask - and Alexa will respond instantly
  • IP68 water resistant: Keep your phone protected from accidental spills, splashes and even puddles
  • Incredibly sharp images in low light: 12 MP + 8 MP dual rear cameras and 16 MP front-facing camera with selfie flash
  • Brilliant 5.2” full HD display, fast 4G LTE speed, 2.2 GHz Qualcomm Snapdragon 630 octa-core processor, 3 GB of RAM, and 32 GB of internal memory with the option to add up to 2 TB of microSD expandable memory
  • Enjoy the best of Android with Android 8.0 installed, upgradeable to Android 9
  • Unlocked for the freedom to choose your carrier. Compatible with AT&T, T-Mobile, Verizon networks and Project Fi. Sim card not included
  • Prime members and accounts are limited to the purchase of one of each Prime Exclusive Phone every 12 months

From the manufacturer

Moto X4
Moto X4

What will I receive in the box with my phone?

A TurboPower wall charger (USB-C), SIM tray pin, and quick start manual are included. Ear buds and a nano SIM card for your wireless carrier are not included.

How do I activate my new Prime Exclusive Phone and set up Alexa Hands-Free?

Instructions are located on the Prime Exclusive Phones Help Page at the following link: https://www.amazon.com/gp/help/customer/display.html?nodeId=202064590. Customers may need to contact Sprint for activation on Sprint’s network.

How do I turn Alexa Hands-Free OFF and ON once I’ve set it up?

To turn Alexa Hands-Free OFF or ON, go to: Settings > Alexa > Hands-Free toggle. For quick access, use the pull-down menu at the top of your phone and tap the Alexa icon.

Does Wi-Fi calling and VoLTE calling work on this phone?

Wi-Fi calling is compatible with T-Mobile. VoLTE calling is compatible with T-Mobile and Verizon.

I am an application or software developer, can I unlock the bootloader on this phone?

Bootloader unlock codes are not available from Amazon or the manufacturers of Prime Exclusive Phones.

What's in the box

  • Product & Charger
  • Looking for specific info?

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here. [PDF ] For warranty information about this product, please click here [PDF ]

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    Moto X (4th Generation) with Alexa Hands-Free – 32 GB - Unlocked – Super Black - Prime Exclusive

    Moto X (4th Generation) with Alexa Hands-Free – 32 GB - Unlocked – Super Black - Prime Exclusive


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    Product Description

    Introducing Moto X4, a phone designed like no other, with the power of Amazon Alexa hands-free. Stay protected from splashes with IP68-rated water resistance. With an advanced 12 MP + 8 MP dual rear camera system, it’s made for taking your best photos ever. Incredibly sharp images in low light. Breathtaking wide angle shots. Even panoramic selfies with a 16 MP front camera. With a precision-crafted glass and metal design, it’s as beautiful as it is strong. Wherever life takes you, power through the day with a 3000 mAh battery and a fast octa-core processor. Enjoy intuitive Moto Experiences that make using Moto X4 easier and more fun. The new Moto X4, in a word, exceptional.

    Customer reviews

    4.1 out of 5 stars
    4.1 out of 5
    1,544 global ratings

    Customers say

    Customers like the quality of the cellular phone, mentioning that the hardware seems to be top notch. They appreciate the value and ease of use. However, some customers have reported issues with the button, saying that it stopped working completely without warning. Opinions are mixed on battery life, performance, sound quality, and camera.

    AI-generated from the text of customer reviews

    323 customers mention266 positive57 negative

    Customers like the quality of the cellular phone. For example, they say the hardware seems to be top notch, it has a solid mid range Snapdragon SoC, and a very fine camera. They also appreciate the excellent cell antenna, and the genuinely useful features. Some mention that the phone works well and is good in the hand.

    "...that can login through FB on Android is extremely quick, easy and just works, whereas half the apps on my iPhone that can login through FB would..." Read more

    "...calls, emails and text messages, so far it has worked flawlessly both in wifi mode and when operating thru cell towers...." Read more

    "...Snappy interface with a close to pure Android experience. Hardware seems to be top notch...." Read more

    "...a great phone, it is unlocked for any compatible network, and works with Google Fi which is great. Camera is great as well...." Read more

    235 customers mention197 positive38 negative

    Customers like the value of the cellular phone. They say it's magnificent for the price, excellent, and cheap. Some customers also mention that it has NFC for Google Pay, quick charging ability, and a fairly good camera.

    "...Excellent value." Read more

    "...Even casting the Apple Tax aside, the price is certainly worth it for what you get. After all, Samsung's flagship phone was priced similarly...." Read more

    "...All in all it's a decent phone for the price, nothing overly special, but it's a third the price of a Galaxy and iPhone, it's tough to argue." Read more

    "...The X4 was reasonably priced at $250 and had a great set of features.The X4 gets me through the day, even with heavy usage...." Read more

    73 customers mention60 positive13 negative

    Customers like the ease of use of the cellular phone. They mention that it's more intuitive and less overbearing than iOS, the processor handles every task with ease, and the print which they find to be convenient and fast. They also say that the phone interface is snappy and responsive, making it much easier logging into apps. Customers also mention that the product is easy to set-up and use, and that it was easy to transfer the applications from their old phone to the Moto X4.

    "...Every app that can login through FB on Android is extremely quick, easy and just works, whereas half the apps on my iPhone that can login through FB..." Read more

    "...My Conclusion:Snappy interface with a close to pure Android experience. Hardware seems to be top notch...." Read more

    "...Much easier to use. The camera catches really good detail, the frog picture is severaly cropped to showcase this little guy...." Read more

    "...Battery life I find is average. Gets me thru the day easily, but this is my backup phone, mostly used for phone calls...." Read more

    269 customers mention164 positive105 negative

    Customers are mixed about the performance of the cellular phone. Some mention that the performance is actually faster in day to day use than their S8+ with snapdragon 835, it charges very fast, and has a decent processor that runs every app they use quickly. However, others say that the phone started taking longer to operate, it can't do the cool stuff like read aloud without some extremely hacky workarounds, and that it's horrible slow at times.

    "...Every app that can login through FB on Android is extremely quick, easy and just works, whereas half the apps on my iPhone that can login through FB..." Read more

    "...Android Auto is very slow and non-responsive at times. Those issues just make the phone very unreliable...." Read more

    "...It's got: a really decent processor that runs every app I use quickly, plenty of on-board memory with a micro SD port that's a must-have for me, a..." Read more

    "...The Moto x4 unlocks super fast with almost no misreads. I am impressed!..." Read more

    146 customers mention83 positive63 negative

    Customers are mixed about the battery life of the cellular phone. Some mention that it charges quickly, and it has decent battery life that lasts the entire day. However, others say that it drains fast, and that the phone doesn't have the biggest battery.

    "...it's dead.. Well this thing charges in no time flat and then lasts the entire day with juice left at the end, no matter how hard I use it...." Read more

    "...The battery runs down quicker than my Pixel 2 which will last me all day on a full charge, however my wife does alot more browsing and listens to..." Read more

    "...memory with a micro SD port that's a must-have for me, a huge battery that lasts longer than any phone I've previously owned, truly rapid charging..." Read more

    "...Things I don't like about the phone:- I've noticed the battery does drain fast...." Read more

    113 customers mention67 positive46 negative

    Customers are mixed about the camera of the cellular phone. Some mention that it takes great pictures and video, is amazing, and fantastic. Others say that the lens shattered and the phone cracked easily if dropped.

    "...The HDR pictures are great and a nifty feature is the Bokeh effect that can be attained which, if it were Apple, would require the iPhone 8 plus...." Read more

    "I got this as a replacement for my stolen iPhone X. The camera on this thing is AWEFUL! It is really worse than you think it will be...." Read more

    "...Camera is great as well. It gets updates frequently, and is on Android 9 Pie...." Read more

    "...They had everything! Email, SMS, photo messaging, and even a browser! You could play java games! Okay, so Moto has gone a long way since then...." Read more

    69 customers mention28 positive41 negative

    Customers are mixed about the sound quality of the cellular phone. Some mention that the sound is surprisingly good from the single speaker, and has good call volume. They also say that the phone hums along very nicely. However, others say that it has pretty low sound quality and volume, and that the first two rings are not audible.

    "...At max volume the audio quality degrades a lot. Also, so compared to my S4 which had an OLED screen reading in the dark is not as good...." Read more

    "...The internal speaker is plenty loud and sound quality is quite good. The iPhone 8 may have it beat here, but only by an insignificant amount...." Read more

    "...the only complain I have is while it is very loud for some video it is not for others...." Read more

    "...I also like the Amazon Alexa access by voice... I can easily turn on/off lights at home, raise/lower furnace set points, turn off the Christmas tree..." Read more

    69 customers mention0 positive69 negative

    Customers are dissatisfied with the button on the cellular phone. They mention that it stopped working after about 9 months, the screen died, and it wouldn't even power off. Some say that the phone wouldn''t turn on or charge.

    "...or so, the screen went black, and a message came up saying "Amazon has stopped working" That's fun when using Google Maps in the car to navigate...." Read more

    "...The flashlight doesn't stay on when you want to take pictures. 2) It has an SD card slot for memory expansion, but you can't move apps to it...." Read more

    "...My first started to fail to restart reliably. It took a few restarts to get it to the lock screen. Eventually it failed to restart at all...." Read more

    "...I don't mean it "runs out of battery", I mean the power button becomes completely non-responsive, it doesn't even flash the screen to tell you the..." Read more

    Wow.. the camera.. the build... The curves and color
    4 Stars
    Wow.. the camera.. the build... The curves and color
    The very good:The build of the phone. It's a full glass wrap around with a aluminum frame. For a cheap phone this build packs a premium feel and looks to match. It's a very good looking phone in my opinion, it feels as good as a Samsung flagship.The camera(s) this is a dual lens camera with beautiful colors and a portrait mode that dosent look like it's just a blury Circle.The power.This phone isn't a flagship grade phone it's a "premium budget divice" that packs a chipset from Snapdragon. It's a 630. Power efficient and strong enough to to play the latest games around. ( you won't be able to play on the highest levels,but still it's not a bad experience.) Along with a cortex A53 and with a Adreno 508 Graphics chip it makes a pretty good phone for 300$.Android?8.0 it's up to date for now.The AI. Comes with type c port ( yes. All I have to say is yes. Thank you moto! )AND we have a head phone jack! ( 3.5 mm )Extra( Ipx 67/68 ) I I believe this means that it is dust and waterproof and or resistant as for the screen and rear glass I believe it is Corning Gorilla Glass 3 and 5. 3 respectively being the screen and 5 being the back now I have dropped this phone several times and I bought screen protectors for that reason. I'm horrible at breaking phones, but it's held up I've literally dropped it on the back of the phone and kicked it across the kitchen that I work at and it was just fine. So tops to that!For the bad...The phone doesn't have the biggest battery ever.. it has an all day charge, but personally I am a power user and prefer a 5,000 mAh. But it is made up for with the quick charge ( Turbo charge as moto calls it ) so lose win it's ok.Selfi-cam.It's great and all but dosent do well in low light on it's own. BUT there is a good selfi light. Again it's ok.The speaker.It's ok. Not the greatest and chips out at high volume. Keep it at a mid and you good. Also it makes a good earpiece.So thats it. Thanks for reading!
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    Top reviews from the United States

    Reviewed in the United States on November 29, 2018
    Style: Prime ExclusiveSize: 32 GBColor: Super BlackVerified Purchase
    I've been an Apple fanboy for long enough. After having replaced 4 iPhones in just over a year I decided that I'm done spending over $500 on a phone that is too easy to break. Decided to give the Moto X4 a shot and I couldn't be happier! IT does everything my iPhone 8 did but better. It's EXTREMELY responsive, especially with things such as fingerprint opening. It recognizes my print and jumps to the desktop faster than my iPhone would realize I was even touching it.

    The camera is amazing for any phone under $200. In fact, can't get over the quality-to-price ratio for the quality of pictures the dual-camera on this phone delivers. I prefer it over the iPhone 8 any day for both speed, focusing, customization of the camera (you can change literally every professional setting of this camera, including ISO, shutter speed, etc). The HDR pictures are great and a nifty feature is the Bokeh effect that can be attained which, if it were Apple, would require the iPhone 8 plus. The fingerprint gestures that Moto provides make me feel right at home since it can be configured to work much like the iPhone 8 sensor, except this one is far more responsive.

    Overall the speed of this phone is impressive. Every app opens quickly, is extremely responsive. Haven't experienced lag in anything, including website browsing some sites that would bring my iphone to it's knees.

    The fast charging is probably one of my favorite features. I'm really bad at pluggin in my phone until it's telling me that it's dead.. Well this thing charges in no time flat and then lasts the entire day with juice left at the end, no matter how hard I use it.

    Android has come a long, long way since the last Android phone I have owned. Everything is so tighly integrated with this latest Android, even more so than iOS, which is really hard to believe. An example is the Facebook integration. Every app that can login through FB on Android is extremely quick, easy and just works, whereas half the apps on my iPhone that can login through FB would take me to a login screen browser to login to the FB that I was already logged into the app with. I haven't experienced any of these setbacks on the Moto X. It just... works.

    The screen is one of the brightest I have seen on any phone. In fact, I have my brightness at 25% and it's plenty bright. 100% surpasses the brigtness of my iPhone considerably. The resolution is extremely crisp, everything looks great, clean and smooth.

    One of my favorite features and one that I coudln't wait to try was the muti-bluetooth speaker setup. This is one cool feature! You can link multiple bluetooth speakers to this phone and have them play simultaneously. This turns your common cheap bluetooth speakers into a multi-speaker surround sound type setup. Fascinating!

    The internal speaker is plenty loud and sound quality is quite good. The iPhone 8 may have it beat here, but only by an insignificant amount. The 8 isn't quite as loud but the sound quality of the 8 is a bit better considering it plays in stereo and not mono.

    The only thing I haven't figured out how to do yet is when notifications come in, it pauses the music playing. This annoys me to no end. I don't mind the notification sound but please don't stop the music completely. If anybody knows a way to change this setting please let me know, for I've exhausted myself trying to figure it out. I don't attribute this to the phone but to Android, no stars deducted for this.

    Overall if you're looking for a budget phone that does pretty much everything good and some things extremely well, then this is the one! I don't see myself going back to an iPhone anytime in the distance future. Sorry, Apple. You're overpriced and I'm actually kinda upset that you blinded me from the Android world for so long while it secretly surpassed everything you can do.
    15 people found this helpful
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    Reviewed in the United States on December 1, 2018
    Style: Prime ExclusiveSize: 32 GBColor: Super BlackVerified Purchase
    For the $180 selling price of this phone, I doubt there's anything out there that could beat it. It's got: a really decent processor that runs every app I use quickly, plenty of on-board memory with a micro SD port that's a must-have for me, a huge battery that lasts longer than any phone I've previously owned, truly rapid charging with it's USB-C port and the supplied charger, a nice crisp display, plenty of camera resolution and overall performance, and too many really useful features to list.

    One feature that I've already found useful is the two-shake activation of the main camera LED flashlight! While not really a phone performance thing, having access to a flashlight without having to unlock the screen or pull down a menu is definitely handy. I also like the Amazon Alexa access by voice... I can easily turn on/off lights at home, raise/lower furnace set points, turn off the Christmas tree, etc with a simple voice command when driving or elsewhere if I need to. I'm not a cell phone game player / time waster, but all the standard apps work great. About the only thing I'm not a fan of and will have to get used to is the location of the "back," "home," and "recents" buttons being on the bottom of the screen. I've had mostly Samsung phones up until now, and they tend to have those buttons located off the screen at the very bottom of the phone. Of course, the Moto has a fingerprint reader where the Samsung "home" button would typically be, so it makes sense to move these buttons upward a bit.

    As for the fingerprint reader, it works almost flawlessly. I set it up to read both my index finger and thumb, the latter an option for unlocking the phone with the same hand as the phone is being held in. I've found the index finger works every time, but the thumb not always. This may be because it's really looking at too many potential angles, or maybe it's rougher hands from the cold weather.

    The phone back is VERY slick (as in slippery)... nice looking, but totally impractical to use this way without a high likelihood of dropping the thing. I found a nice, lightweight black case that fits the phone very well without adding much overall thickness, has all the right holes, and allows the use of side buttons without needing too much additional force. I've never understood what value there is in making the back of phones look so nice when you never see them, but I suppose that's just one of the many mysteries of life.

    As for making/receiving calls, emails and text messages, so far it has worked flawlessly both in wifi mode and when operating thru cell towers. We use wifi calling at home since we don't have much cell signal at the house, and the phone transitions seamlessly between wifi and cell calling when leaving and returning to the house. I've noticed that the cell signal is actually a bit more usable at the house than it was with my previous Samsung phone as this phone's ability to use the signal level here is apparently a tad better. Voice quality is clear in either mode. Text message notification has been very reliable... sometimes the Samsung wouldn't sound a notification if you were in a text exchange, which was annoying if you set the phone down and found a text later that didn't notify you. Overall, everything seems to work great.

    The bottom line for me: this is REALLY a nice phone! I really don't understand why anyone would want to spend upwards of $500 for a leading edge phone when what you get for that additional money is so marginal... I suspect it's generally more about just having to have the best thing out there this month and money just isn't a factor. But otherwise, if you simply want a great phone with excellent features and performance, you just can't beat the Moto X4 for under $200.
    4 people found this helpful
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